In the ever-evolving world of digital marketing and sales, delivering outstanding support to your clients is the foundation of success. GoHighLevel, a versatile Software as a Service (SaaS) platform, can empower your agency to offer a branded, personalised experience. Yet, the real key to your agency's success lies in the quality of support you provide. Many agencies encounter challenges in ensuring top-tier customer assistance, with a common pitfall being the hiring of virtual assistants who may not possess comprehensive knowledge of the GoHighLevel platform. This can lead to unsatisfactory support experiences, leaving both your agency and its clients frustrated.